1. Accountability

LeBlank Comércio de Flores e Presentes LTDA. is responsible for personal information under its control and has designated contacts responsible for privacy-related matters.

2. Identifying Purposes

LeBlank may collect personal information for purposes such as:

• Processing purchases, payments, deliveries, exchanges, returns, and customer support requests;
• Managing accounts and customer relationships;
• Providing updates about products, services, promotions, and relevant communications where permitted;
• Improving services, products, logistics, and digital channels;
• Preventing fraud and protecting security;
• Complying with legal, tax, accounting, and regulatory obligations.

3. Consent

LeBlank collects, uses, or discloses personal information with consent, except where otherwise permitted or required by law. Consent may be express or implied depending on the nature of the information and the context of the interaction.

You may withdraw consent, subject to legal or contractual restrictions and reasonable notice.

4. Limiting Collection

LeBlank limits the collection of personal information to what is necessary for the purposes identified in this Policy.

5. Limiting Use, Disclosure, and Retention

LeBlank uses and discloses personal information only for the purposes for which it was collected, except with consent or as permitted or required by law.

Personal information is retained only for as long as necessary to fulfill the purposes described in this Policy, comply with legal obligations, resolve disputes, and protect LeBlank’s rights.

6. Accuracy

LeBlank takes reasonable steps to keep personal information as accurate, complete, and up to date as necessary for the purposes for which it is used.

7. Safeguards

LeBlank uses technical, organizational, and administrative safeguards designed to protect personal information against loss, theft, unauthorized access, disclosure, copying, use, or modification.

8. Openness

LeBlank makes information about its privacy practices available through this Policy and other privacy notices published on its digital channels.

9. Individual Access

Subject to applicable law, individuals may request access to their personal information, request correction of inaccurate information, or ask questions about how their personal information is handled.